Have questions about SD Sentura honey? We’ve got you covered! Explore our FAQs to learn more about our products, sourcing, benefits, and services.
All prices are listed in USD.
We do our best to process and ship orders as quickly as possible. Please allow 24 hours for production and processing before your order is shipped. Standard shipping times are 3-5 business days.
If you have any issues with your order, feel free to contact us at Help@sdsentura.com.
Yes! We offer a 100% money-back guarantee for defective or damaged products. If you need to return an item, you have 15 days from the delivery date to send it back for a full refund.
Please note:
Yes, you can cancel your order before it has shipped with no penalty. If your order has already been dispatched, please use our return process to get a full refund.
If you accidentally entered an incorrect address, please reply to your order confirmation email or contact us at sdsenturallc@gmail.com within 24 hours to request a correction.
After 24 hours, we cannot guarantee changes, and no refunds will be issued for incorrectly provided addresses.
We use USPS Ground Shipping, and delivery typically takes 3-5 business days, depending on your location.
Of course! We’re happy to assist you. Please email us at sdsenturallc@gmail.com, and we’ll get back to you as soon as possible.
To ensure a faster response, please include your order number and a clear description of your issue in your email.
Fastest Shipping on all Orders!
All payments are 100% secure.
You’ll hear from our friendly team within 24 hours.
